Privacy Policy

Compstacks Technologies – E-Commerce Platform

1. Introduction

Compstacks Technologies ("we", "our", "us") is committed to protecting the privacy and personal information of our customers, users, and visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our e-commerce platform.

2. Information We Collect

We may collect the following types of personal and transactional data:

• Personal Identification: Name, email address, phone number, billing/shipping address
• Account Information: Username, password, login credentials
• Payment Details: Credit/debit card information, UPI ID, transaction history (processed via secure third-party gateways)
• Device & Usage Data: IP address, browser type, operating system, pages visited, time spent
• Cookies & Tracking: Session cookies, preferences, analytics, and advertising identifiers

3. Purpose of Data Collection

We collect and process your data for the following purposes:

• To fulfill orders and manage transactions
• To provide customer support and respond to inquiries
• To personalize user experience and recommend products
• To improve website functionality and security
• To comply with legal obligations and prevent fraud

4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share it with:

• Trusted Service Providers: Payment processors, logistics partners, hosting services
• Legal Authorities: When required by law or to protect our rights
• Internal Teams: For operational, marketing, and support purposes under strict confidentiality

5. Data Security Measures

We implement robust security protocols to protect your data:

• SSL encryption for all data transmissions
• Secure storage with restricted access
• Regular vulnerability assessments and system audits
• Role-based access control for internal users

6. User Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)
• Request data portability or restriction of processing

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You may choose to disable cookies via your browser settings, though this may impact site functionality.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such websites and encourage users to review their policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page with the effective date clearly stated.